Privacy Policy

At Novaoil Pty Ltd (referred to as "Novaoil", "we", "us", or "our"), we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, disclose, and protect the personal information we collect from you when you visit our website (the "Site"), or when you use our products or services.

By using our Site, products, or services, you agree to the terms of this privacy policy.

Information We Collect

We may collect personal information from you in various ways, including when you:

  • Visit our Site
  • Place an order
  • Contact us for support or customer service

The types of personal information we may collect from you include your name, email address, phone number, and other information you choose to provide to us.

How We Use Your Information

We may use the personal information we collect from you for the following purposes:

  • To provide and improve our products and services
  • To process and fulfil your orders
  • To communicate with you about your orders, account, or inquiries
  • To conduct research and analytics
  • To prevent fraud and other illegal activities
  • To comply with legal obligations

We may also use the information we collect in other ways with your consent.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processing, shipping, or marketing
  • With our affiliates or business partners
  • To comply with legal obligations or to protect our rights or property
  • With your consent

We do not sell your personal information to third parties.

Security of Your Information:

We take reasonable measures to protect the personal information we collect from you from unauthorized access, use, disclosure, or loss. However, please note that no security measure is fool proof, and we cannot guarantee the security of your information.

Retention of Your Information:

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights and Choices:

You may have certain rights and choices regarding the personal information we collect from you. These may include:

  • Accessing or correcting your personal information
  • Opting out of marketing communications
  • Requesting deletion of your personal information
  • Objecting to or restricting our use of your personal information
  • Withdrawing your consent

Please contact us using the information provided below to exercise these rights and choices.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated policy will be posted on our Site. Your continued use of our Site, products, or services after the posting of any changes to this policy indicates your acceptance of the changes.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us.

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